Notice period, the permanent price lock, and your options at commercial launch.
Founding members currently have full access to every module, free, with no seat count and no engagement limit. That arrangement ends when Synthelio goes commercially live, and this article covers how that transition works so nobody is surprised by it.
The founding period ends on an announced commercial launch, and you get at least 30 days notice before it does.
Notice is the whole point. A month is enough time to decide what your firm wants, get a budget approved, and change nothing operationally if you decide to stay on the free scope. It is deliberately not the kind of transition that happens to you on a Tuesday.
Whatever the founding cohort rate is when commercial pricing begins, founding members keep it. Prices rise over time for everyone else. Yours does not.
This is the substantive part of the founding cohort trade, and it compounds. A firm that joins now and stays five years is paying a launch price against five years of accumulated product, while a firm signing in year four pays year four rates.
Move to a paid tier. The full platform across your whole portfolio, at your locked founding rate.
Stay on the free scope. Unlimited time tracking and one complete engagement remain free permanently. These are guarantees rather than promotional terms, and they do not expire at commercial launch. If that scope covers what you actually use, you can stay there indefinitely.
Stop using Synthelio. A legitimate outcome, and the founding cohort was never structured to make leaving difficult.
Your engagements, hours, allocations, contracts, and financial history stay where they are. The transition changes what your firm has access to going forward, not what it has already recorded.
If you move to the free scope, historical data remains intact. You are choosing a smaller working scope, not discarding your record.
Nothing contractual, but the cohort only works as an exchange.
Run at least one live client engagement rather than a test project, tell us when something is wrong in detail including the boring things, and take a conversation every few weeks. Firms that do this get a product shaped around how they actually work, which is worth considerably more than a discount.
Will I be charged automatically at launch? No. Moving to a paid tier is an active decision. If you do nothing, you fall back to the free scope.
Is 30 days the maximum notice? It is the minimum commitment. In practice you will hear about it well before the formal notice, since founding members are in regular conversation with the people building the product.
What if we join the cohort a month before launch? The price lock applies to founding members regardless of when they joined the cohort. Joining late means less time shaping the product, not a worse rate.
Does the price lock survive us growing? The rate is locked, not the seat count. A firm that doubles in size pays for the additional seats at its locked rate.
Tell us what you need. We will point you to the answer or write the article.
